Mar 25, 2011

Our Norcold needs More Cold

About a month ago we had a second recall done on our Norcold Refrigerator. Mind you, our fridge is twelve years old and we have never had a problem with it. It just works. Well I can't say that any longer. I mentioned at the time we had the recall done that I was unhappy with the way Norcold has addressed this problem. Their fix is to stop their product from potentially burning your coach down and as a result being sued. I mentioned that their solution could cause you to be stranded with a non working fridge.

Well, it has happened. Yesterday we moved all of 30 miles and when we plugged back in to park power our fridge wouldn't turn on. If this ever happens to you, and you have had all the recalls done, check the module that is accessible on the outside of your coach.

 If you see a red led glowing, your fridge will not work. End of story. You will have to go to an authorized Norcold repair center to have it checked out. If the module has failed they will in most cases have to order a new one. So yes, you could easily be without your fridge for at least a week.

In our case, after making a few calls and checking a few things out, we have been advised that we need to have it looked at.  Either the latest recall saved our coach from catching on fire, or just as likely according to the service centers we talked to, the new module that was installed failed.

Either way our Norcold ain't cold.  I could easily bypass the newly installed module, but then if something fails, it's my fault. So we purchased a Dometic portable freezer for our frozen food, and we will put bags of ice in the fridge and use it as a cooler.

The portable freezer has been on our want list for a long time and will move to the basement of our coach when everything is resolved. We have an appointment Monday morning to have things checked out. Hopefully it is just the module and if that is the case this will merely be an annoying event.

However, if the fridge is bad than we are left with a difficult decision. We have already made up our mind that we will not replace it with another Norcold. We would switch to a residential style fridge. But it's not a simple switch, since we would also have to replace our inverter. Since we have an older coach that leads to some additional twelve volt upgrades and soon we are looking at a four thousand dollar price tag.

But, if we were still living in our stix and brix we could have similar recalls and other issues. So we'll take a deep breath and just deal with it, because when you're living your dream instead of dreamin it, that's what you do.

If you have experienced this problem and have any suggestions or words of wisdom we would love to hear from you.

Until later.